2009 POST-SUMMIT

 

KEY
S Scribe Notes P Presentation (PowerPoint Show)

Sunday, May 17th
 
  1. S Spa of the Future Student Strategy Challenge Competition
    1. P The Ecole hôtelière de Lausanne (Lausanne, Switzerland)
    2. P Institut de Management Hôtelier International (Paris, France)
  2. Pre-Summit Collaborative Meetings
    1. S Design Collaboration
    2. S Human Capital Collaboration
    3. S Product Houses Collaboration
    4. S Medicine and Spa Collaboration
    5. S Marketing Collaboration
    6. S Spa Associations Collaboration
   

Monday, May 18th

 
  1. Morning General Sessions:
    1. S P Global Spa and Wellness Industry Briefings
    2. Anonymous Audience Polling (Questions Regarding Revenues, Challenges, Opportunities, Predictions)
      1. S Session 1
      2. S Session 2
    3. S Hot Off the Press – Introducing the Latest Global Industry Data and Research
      1. Industry – Intelligent Spas Global Benchmark Report 2009
      2. P Consumer – ISPA Global Consumer Data 2008
    4. S Keynote Address: Reto Wittwer, Individualistic Luxury
  2. Lunch: Continuing the Collaboration
    1. S Galvanizing Interest in & Understanding Hydro/Thermal Spa Experiences to Increase Profits
  3. Afternoon General Sessions
    1. S P Dr. Zeki Karagulle, International Society of Medical Hydrology and Climatology: Medical Hydrology, Balneotherapy, Thalassotherapy and Spa Therapy: Understanding How Research with Validates Spa Therapies can Greatly Increase Your Bottom Line
    2. S P Francesco Saccomandi, Technogym: Corporate Social Responsibility
    3. S Shout Out Panel: Let me tell you what has been bothering me lately…
  4. Afternoon Concurrent Breakout Sessions
    1. S Galvanizing Interest in & Understanding Hydro/Thermal Spa Experiences to Increase Profits
    2. S Spas and the Internet or Wellness Online: How is it Shaping the Industry Today?
    3. S What are Schools Teaching? What do Operators Want? Do they match up
    4. S P Seven Secrets of Ongoing Success in “Medical Tourism”
   
Tuesday, May 19th
 
  1. Morning General Sessions:
    1. S General Session: Research
      1. P Jan Frietag, Smith Travel Research: Global Hotel Overview and Spa STAR Benchmarks
      2. P Theresa Jager, the Ecole Hoteliere de Lausanne: The Contribution of Spas to Hotel Operating Performance – An International Study (with Cornell School of Hotel Administration)
    2. S P Medical Tourism and the Role of Spas: Seizing the Opportunities!
  2. Morning Breakout Sessions:
    1. S P Roundtable: Medical Wellness/Lifestyle Enhancement/ Medical Spas: What’s the Future?
    2. S P How Shining a Spotlight on Water can Energize our Industry
    3. S Debate: Branded Spa vs. Non-Branded Spa. Which Gives the Best ROI?
    4. S P Managing Multiple Operations: Insights from the Day Spa Arena
  3. Afternoon Breakout Sessions:
    1. S What do the Profit Numbers look like for Resort Spas, Hotel Spas, Day Spas and Medical Spas Around the World?
    2. S P Beauty Industry Developments Impacting Spa and Wellness
    3. S P Roundtable Discussion: Is there room for Sustainability, Social Responsibility, and Community Initiatives during Turbulent Economic Times?
  4. Afternoon General Sessions:
    1. YouTube Video: Did you Know?
    2. S P Cathy Chon, CatchOn & Co: Luxury vs. Necessity – Lessons we can learn from Lipstick, Candy, and Disney
    3. Looking at Partners and Partnership Models
      1. P Juerg Schmid, Switzerland Tourism: Switzerland, Wellness with a Plus
      2. P Michael Navas, ProNicaragua: Nicaragua
    4. P Looking Toward the Future, My Crystal Ball: What do I See?