S Scribe Notes       P PDF presentation or Research Report

Research

P Global Spa & Wellness Summit - Executive Summary: Wellness Tourism and Medical Tourism: Where do Spas Fit? - 2011
P Global Spa & Wellness Summit - Wellness Tourism and Medical Tourism: Where do Spas Fit? - 2011
P Euromonitor - How Hard Times Are Altering Consumer Mindsets - 2011
P Euromonitor - Post Recession Consumer Dynamics - 2011
P Diagonal Reports - Spa Market USA 2010
P Horwath HTL - Global Hotel Market Sentiment Survey - Feb. 2011
P Horwath HTL - Asia-Pacific Hotel Yearbook 2011
P Smith Travel Research - Global Hotel Performance 2011
P Coyle Hospitality - Priorities of Today's Spa Consumers - Apr. 2011
IDEA Health & Fitness Association - Fitness Programs and Equipment Trends Summary - 2010
IDEA Health & Fitness Association - Fitness Programs and Equipment Trends Report - 2010
P International Health, Racquet & Sportsclub Association (IHRSA) - Global Report - 2010

Monday, May 16th

General Sessions
S Opening Remarks
Susie Ellis, President, SpaFinder, Inc.
S Opening Remarks
Anne McCall Wilson, VP of Spas, Fairmont Raffles Hotels International
P S Keynote: Engaging the Future: From NanoTechnology to Gaming Theory. How Trends from Outside the Spa Category Can Inform and Inspire
Kate Ancketill, Managing Director, GDR Creative Intelligence
P S Research: Uncovering the Gems: Research on New Consumers & Trends for the Spa Industry
Yulia Fransisca, Research Analyst, Euromonitor International
P S Soundbyte on Social Networking: "Engaging Consumers Through Technology"
Marc Smith, Chief Social Scientist, ConnectedAction
P S Keynote: What Every Business Must Know About Asian People - Not Consumers
Dave McCaughan, EVP, McCann Worldgropu, Asia-Pacific
S Keynote: Earth Matters - A Visual Experience of Lifestyle & Design Trends for Fall 2012
Emmanuelle Linard, Executive Director, Edelkoort, Inc.

Concurrent Breakout Sessions
P S Consumers Speak About New Beauty Trends: Are Spas Listening? Or Are Spas Missing Out?
Moderated by Anna Bjurstam, Managing Director, Raison d'Etre with Speaker, Jacqueline Clarke, Research Director, Diagonal Reports
S Everything You Wanted to Know About Social Media, New Technologies and Your Business, but Were Afraid to Ask 
Moderated by Josh McCarter, CEO, GramercyOne, with Panelists Kate Ancketill, Managing Director, GDR Creative Intelligence; Marc Smith, Chief Social Scientist, ConnectedAction; and Liz Terry, Managing Director, LeisureMedia
S Your Brand: Is it More or Less Relevant in the Engagement Age?
Moderated by Susan Harmsworth, CEO & Founder, ESPA International, with Panelists Catherine Feliciano-Chon, Managing Director, CatchOn & Co.; Kate Percival, Director, Naturally Healthy Women; Dave McCaughan, EVP, McCann Worldgroup Asia-Pacific; and Vajravorn Tasukon, Director of Marketing, ChivaSom
P S Lessons in Innovation
Moderated by Charlene Florian, VP Corporate Creative Development, Kerstin Florian International, with Panelists Ian Lyons, Chairman, the Private Spa; Dietmar Moeller-Elmau, Owner, Schloss Elmau Luxury Spa; Nicholas Ronco, Founder & CEO, YeloSpa; and sha., CEO & Owner, sha. Vertrieb Gmbh

Tuesday, May 17th

General Sessions
S Third Annual Student Challenge Competition Part 1
Student Teams: Chinese University of Hong Kong's School of Hotel & Tourism Management and Cornell Nanyang Institute
S Panel, "Where has all the Money Gone?"
Moderated by Professor Mary Tabacchi, Professor, Cornell University, with Speaker James Kaplan, SVP, Fairmont Raffles Hotels International and Panelists David Browning, CEO, Somasigns, Philips Consumer LIfestyle and David Stoup, Chairman, Trilogy Ventures
Read James Kaplan's Transcribed Speech
S Research: Weather Forecast for Asia Hotel Markets: What's Hot, What's Not? 
Darlena Zhai, Senior Consultant, Horwath HTL sia-Pacific
P S Soundbyte on Social Networking: Engaging Business Through Technology: Sensors - All the Rage!
Marc Smith, Chief Social Scientist, ConnectedAction
S Panel, "New Business Models for the Industry that Compliment our Theme, Engage the Change"
Moderated by Pete Ellis, Chairman & CEO, SpaFinder, Inc, with Panelists Randal Eastman, VP, Dragonfly Therapeautic Retreats; CG Funk, VP, Industry Relations & Product Development, Massage Envy; Jeni Garrett, Founder, Woodhouse Day Spas; and Chee Kwong "C.K." Low, Managing Director, Skin Essentials
S Panel, "An Insider's China"
Moderated by Richard Dusseau, CEO, SpaStrategy and Tony Cheung, Managing Director, PA Wellness Consultancy, with Panelists Tony Guo, Chairman of the Board, Empery; Xiang Xiu Liu, Director, Spa Moment Beauty Salon and Spa; Maggie Xia, Director, Modern Beauty Intl. Group; Ji Qing Xie, Director, Beauty World International Group
P Audience Response, "Total Transparency: Snapshot of Today's Industry via Anonymous Polling" 
Moderated by Richard Dusseau, CEO, SpaStrategy
P S Keynote: Bamboo, a Sustainable Spa at Last!
John Hardy, Co-Founder, The Green School
P S Speaker: The Government's Perspective on Indonesia's Spa & Wellness Sector
Dr. Sapta Nirwandar, Director General of Marketing, Ministry of Culture and Tourism, Republic of Indonesia

Concurrent Breakout Sessions
S China: Big Opportunity or Big Risk? Ensuring Success in the Next Biggest Market
Moderated by Polly Johnson, CEO, SpaEquip, with Panelists Elmar Hadamzyk, Managing Director, Thermarium Hong Kong; Sheila McCann, Corporate Director of Spa, Shangri-La Hotels & Resorts; and Simon Shepherdson, Managing Director, International Leisure Consultants
S Beauty and the Feast: What can the Largest and Most Profitable Part of Our Industry Teach Us About Profitability?
Moderated by Kimberly Matheson Shedrick, President, Natural Resources Spa Consulting, with Panelists Gustavo Albanesi, Founder, Buddha Spa; Paul Linder, General Manager, ChivaSom; Neil Orvay, Managing Director, Asia Spa & Wellness Ltd; Daniela Steiner, Founder & CEO, Daniela Steiner Cosmetics
S Differentiating with Design
Moderated by Chris Singer, Associate VP, WATG, with Panelists Emmanuelle Linard, Executive Director, Edelkoort Inc.; Ed Ng, Director, AB Concept; and Sonu Shivdasani, Chairman & CEO, Six Senses Resorts and Spas
S Managing through Crisis: Cataclysmic Events, Geopolitical Instability, and Public Health Emergencies
Moderated by Mia Kyricos, VP Corporate Wellness, Core Performance, with Panelists Roberto Arjona, Chief Executive, Golden Door & Rancho La Puerta; Jeff Matthews, COO & President, Mandara Spa; Dave McCaughan, EVP, McCann Worldgroup Asia-Pacific; and Samir Patel, Managing Director, Six Senses Resorts & Spas

Wednesday, May 18th

General Sessions
S Third Annual Student Challenge Competition Part 2
Student Teams: Gadjah Mada University and Hong Kong Polytechnic University's School of Hotel & Tourism Management
P Speaker: Integrative Medicine for Spas: What Works? What Does Not?
Dr. Kenneth R. Pelletier, Clinical Professor of Medicine
Read Dr. Pelletier's Transcribed Speech
P S Speaker: Evidence-Based Medicine: Setting the Scientific Foundation for the Global Spa Industry
Dr. Daniel Friedland, Medical Director, Barney & Barney and Founder, SuperSmartHealth
Read Dr. Friedland's Transcribed Speech
S General Session: Unveiling the New Portal!
Moderated by Susie Ellis, President, SpaFinder, Inc., with Panelists Dr. Marc Cohen, Professor, RMIT University; Dr. Daniel Friedland, Medical Director, Barney & Barney and Founder, SuperSmartHealth; Dr. Kenneth R. Pelletier, Clinical Professor of Medicine; and Nader Vasseghi, Founder & CEO, SelfOptima Inc.
S Post-Summit Feedback: The Emotion around the Presentation of the Portal from Dr. Daniel Friedland
P S Speaker: The Vast Opportunities in Medical Tourism
Ruben Toral, Founder, Medeguide
P S Soundbyte on Social Networking: Engaging the Industry Through Technology - Social Media and Spa Shopping
Marc Smith, Chief Social Scientist, ConnectedAction
P S Research: On the Cutting Edge Report: Wellness Tourism & Medical Tourism: Where Do Spas Fit?
Laszlo Puczko, Managing Director, Xellum Ltd.
S Engagement Roundtables Session
Moderated by Anne McCall Wilson, VP of Spas, Fairmont Raffles Hotels International
P 2012 Global Spa & Wellness Summit Aspen
Presented by Richard Dusseau, CEO, SpaStrategy
S Letter from Philippe Bourguignon, GSS 2012 Co-Chair and Board Member 
S Closing Poem - "The River"
By John O'Sullivan, General Manager, Four Seasons Resort Bali at Jimbaran Bay

2011 Student Challenge Competition Reports

P Hong Kong Polytechnic University - FIRST PLACE WINNER
P Chinese University of Hong Kong - SECOND PLACE WINNER
P Cornell-Nanyang Institute of Hospitality Management (Singapore)
P Gadjah Mada University (Indonesia)