Spa Industry Resources


Standards & Practices

Standards and practices continues to be one of the key issues for the spa and wellness industry as identified each year by delegates to the Summit. While The Global Spa & Wellness Summit isn't set up to be actively involved in creating standards and practices or monitoring them, a role as "hub" can be quite useful. Because this is an area of importance where quality models are just beginning to emerge, the list below is a combination of lists of standards and practices that various countries/organizations have established as well as organizations that participate in helping raise standards and practices through service reviews, awards programs and such.

If there are other links you feel should be included that would help visitors to this page learn about standards and practices for our industry, or if this list needs to be corrected in any way, please send us an This email address is being protected from spambots. You need JavaScript enabled to view it. We will be happy to update the information accordingly.

Country, association and accreditation entities that promote industry standards/practices/codes:


  • Worldwide (HQ in USA): International SPA Association (ISPA)- Code of Conduct
  • Worldwide (HQ in USA): International SPA Association (ISPA)- Global Best Practices
  • Worldwide: SpaQuality LLC- The International Standards of Spa Excellence 2010
  • Worldwide: The World Tourism Organization (UNWTO)- The Global Code of Ethics for Tourism (GCET)
  • Canada: 5-Stars Spa of Canada- National Standards
  • Canada: Alliance Spas Relais Santé- Spas- Customer Service
  • Canada: Alliance Spas Relais Santé- Spa Standard
  • Canada: Spa Industry Association of Canada with Leading Spas of Canada- Code of Ethics
  • Canada: Spa Industry Association of Canada with Leading Spas of Canada- Standards & Practices
  • Canada: Spa Industry Association of Canada with Leading Spas of Canada- Standards & Practices for Medical Esthetics
  • Canada: Spa Industry Association of Canada with Leading Spas of Canada- Quality Assurance
  • Europe (HQ in Brussels): European Spas Association (ESPA)- Quality Standard for Medical Wellness Providers in Europe
  • Indonesia: Bali Spa and Wellness Association (BSWA)- Standards & Practices
  • United Kingdom: British International Spa Association (BISA)- Essential Spa Standards
  • United States: American Massage Therapy Association (AMTA)- Code of Ethics
  • United States: Delos Building Wellness- Well Building Standard
  • United States: Green Spa Network (GSN)- Green America Standards
  • United States: National Coalition of Estheticians, Manufacturers/Distributors & Assn- NCEA Code of Ethics
  • United States: (NCEA)- Standards & Regulatory Positions


  • Companies that monitor practices and/or do mystery shopping:

  • Worldwide (HQ in USA): Leading Spas- Leading Quality Assurance
  • Worldwide (HQ in USA): LRA Worldwide
  • Germany: TÜV Rheinland and Wellness-Hotels-Deutschland
  • Indonesia: Thai Spa Association (TSA)- Thai Spa Excellence Quality Standard
  • United Kingdom: Hair and Beauty Industry Authority (Habia)- Health and Safety Qualifications
  • United Kingdom: Hair and Beauty Industry Authority (Habia)- NVQ: Level 3 Therapy Qualification Structure
  • United Kingdom: Hair and Beauty Industry Authority (Habia)- SVQ: Level 3 Therapy Qualification Structure
  • United States: Coyle Hospitality


  • Award programs that require specific criteria for evaluation:

  • Worldwide (HQ in USA): Conde Nast Traveler Travel Awards - Spa
  • Worldwide (HQ in USA): Leading Spas- Leading Quality Assurance
  • Worldwide (HQ in USA): SpaFinder Wellness Readers’ Choice Awards
  • Worldwide (HQ in USA): Travel and Leisure World’s Best Awards - Spa
  • Worldwide (HQ in USA): Travelers' Choice - TripAdvisor
  • Worldwide (HQ in South Africa): World Luxury Spa Awards
  • Worldwide (HQ in UK) : World Spa and Wellness Awards
  • Asia: Asia Spa Awards- Asia Spa Awards Category Criteria
  • Europe: European Health & Spa Award- Criteria of Evaluation
  • United States: Forbes Travel Guide (formerly known as Mobile Travel Guide)
  • United States: Mobil Travel Guide Spa Rating